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Half the house lost power
Only part of your house has power?
When half a home goes dark, the source may be a utility leg, damaged main, feeder, breaker or neutral connection. If lights become unusually bright or dim, shut off sensitive equipment when safe and call promptly; this can damage appliances.
How we can help
Common reasons customers call
- Half the house has no power
- Some outlets work while others do not
- Lights brighten and dim abnormally
- A large appliance suddenly stops working
- Utility reports normal service
- Hot or damaged meter-main equipment
Clear process
What happens next
- 01Confirm which circuits and appliances are affected
- 02Check utility status and service voltage
- 03Test both supply legs and neutral path
- 04Isolate the property-side fault
- 05Document the repair and retest voltage
Field experience
A partial outage requires measurements, not guesses.
We compare supply voltage and affected circuits to determine whether the next step belongs with the utility or inside the property's service and distribution equipment.
Explore the proof library →Ready when the problem isn’t.
Request this service.
Call, text a photo or send a short description. We’ll help identify the right next step.