Questions customers ask
Direct answers before you call.
Can an older SMA Sunny Boy inverter be repaired?
The path depends on the fault, age, parts and array condition. We test the AC and DC sides and compare a viable service path with a compatible replacement and modern monitoring.
If two inverters stop producing, does that mean both failed?
Not necessarily. Shared AC supply or array conditions can affect more than one inverter, so the complete system should be tested before replacement.
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